Terms of service

1. Acceptance of these terms

The Service is operated by TOG Products Inc. (“we,” “us,” or “our”). By creating an account or using showcasevideos.ai (the “Service”), you agree to these terms of service and to our privacy policy and cookie policy. If you are using the Service on behalf of a company, you represent that you have authority to bind that company, and “you” refers to both you and the company. If you do not agree, do not use the Service.

2. The Service

ShowcaseVideos.ai provides an AI video studio: you submit listing photos or a listing URL, and AI models stage, animate, score, and assemble them into a finished showcase video with camera motion, an address overlay, and music. The Service is powered by third-party AI models. Your videos and project history are saved to your account so you can return to and download past videos.

3. Eligibility and accounts

• You must be at least 18 years old to use the Service.
• You are responsible for the accuracy of your account information and for keeping your credentials confidential.
• You are responsible for all activity under your account. Notify us promptly of any unauthorized use.
• One account is for one person. Do not share accounts or resell access.

4. Subscriptions and billing

• Free introduction. New members receive their first two showcase videos free of charge, no payment method required.
• Plans. Continued use requires a paid membership (Essential, Executive, or Elite, or a negotiated Enterprise plan). Current pricing and plan features are listed on the pricing page.
• Billing. Memberships are billed in advance on a monthly or annual basis and renew automatically until canceled. Payments are processed by a third-party payment processor.
• Cancellation. You may cancel at any time; cancellation takes effect at the end of the current billing period. Except where required by law, fees are non-refundable.
• Price changes. We may change prices with at least 30 days' notice; changes apply from your next renewal.

5. Credit allowances and fair use

Each plan includes a monthly credit allowance, stated on the pricing page. Allowances reset on the first of each calendar month and unused credits do not roll over. We may throttle or suspend usage that is automated, abusive, or clearly inconsistent with individual use — for example, scripted bulk submissions or resale of the Service's output as an API.

6. Acceptable use

You agree not to use the Service to:

• Violate any law or the rights of others
• Create misleading listing media, or further illegal activity, fraud, or harm to any person
• Probe, breach, or test the security of the Service, or access another member's account or data
• Reverse engineer the Service or use it to build a competing video product
• Submit content you have no right to share, including others' confidential information or personal data you are not authorized to process
• Circumvent credit allowances, free-video offers, or other plan restrictions

7. AI-generated content

This section matters more than any other. The video studio is powered by artificial intelligence:

• Videos, virtual staging, and chat responses are machine-generated. They may be incomplete, outdated, or simply wrong, and they may reflect limitations or biases of the underlying models.
• Nothing produced by the Service is legal, financial, investment, tax, accounting, medical, or other professional advice, and no client, fiduciary, or similar relationship is created by using it.
• The Service is a marketing tool. How you use its output in a listing you publish is your own responsibility — including compliance with MLS rules and disclosure obligations around virtually staged images. For consequential questions, consult qualified professionals.
• The same photos may produce different results on different renders; that variability is inherent to the technology.

8. Your content

You retain ownership of everything you submit to the Service and, to the extent we hold any rights in them, the responses generated for you in your sessions. You grant us a limited license to store, process, and transmit your content as needed to operate the Service — including sending it to our AI provider to generate responses, as described in the privacy policy. We do not use your session content to train AI models, and we do not sell it.

9. Intellectual property

The Service itself — including the site, its design, the AI pipeline, and all software — is owned by us or our licensors and is protected by intellectual-property laws. These terms grant you a limited, non-exclusive, non-transferable right to use the Service for your own business purposes; they transfer no ownership in the Service to you.

10. Third-party services

The Service depends on third parties, including Anthropic (AI processing), hosting providers, Google (optional sign-in), and, when billing launches, a payment processor. We are not responsible for third-party services, and your use of them may be subject to their own terms. If a third-party provider becomes unavailable, parts of the Service may be interrupted.

11. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that its output will be accurate or reliable. Some jurisdictions do not allow certain warranty disclaimers, so parts of this section may not apply to you.

12. Limitation of liability

To the maximum extent permitted by law: (a) we will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities, arising from or related to your use of the Service — including decisions made in reliance on AI-generated content; and (b) our total aggregate liability for all claims will not exceed the greater of the amount you paid us in the twelve months before the claim arose or one hundred U.S. dollars ($100). These limits apply regardless of the theory of liability and even if we were advised of the possibility of such damages.

13. Indemnification

You will defend and indemnify us against claims, damages, and expenses (including reasonable attorneys' fees) arising from your content, your use of the Service in violation of these terms, or your violation of law or third-party rights.

14. Termination

You may stop using the Service or delete your account at any time. We may suspend or terminate your access if you materially breach these terms, if required by law, or if we discontinue the Service (with reasonable notice where practicable). Sections that by their nature should survive — including sections 7, 8, 9, 11, 12, and 13 — survive termination.

15. Governing law

These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Disputes will be resolved in the state or federal courts located in California, and both parties consent to their jurisdiction. If any provision of these terms is found unenforceable, the rest remain in effect.

16. Changes to these terms

We may update these terms as the Service evolves. We will update the “Last updated” date above and, for material changes, provide notice on the site or by email before they take effect. Continued use of the Service after changes take effect constitutes acceptance.

17. Contact

Questions about these terms:

TOG Products Inc. — ShowcaseVideos.ai
Email: sales@showcasevideos.ai
Web: Contact page